Manager, Performance Improvement & Employee Relations (Human Resource Analyst 4)

Are you looking for a career where you have the ability to shape a strong and supportive workforce? As the Manager for Performance Improvement & Employee Relations, you will have the opportunity to strengthen performance programs and lead key employee relations efforts, making a direct by encouraging fairness, accountability, and teamwork across the agency. Your leadership will help the agency maintain clear expectations and productive work environments.

This position is eligible for student loan forgiveness and provides excellent health, savings, and retirement benefits. The biggest benefit of all is the impact you can have to make Pennsylvania stronger!

This position helps guide the Department of Auditor General in improving employee performance and supporting positive employee relations. The role provides direction on performance programs, training, and workplace compliance that will help guide employee relations functions to support a strong and effective workforce. With our team, you will perform the following duties:

• Performance Program Oversight: Lead the development and implementation of a comprehensive performance management program, including administering disciplinary protocol and policy enforcement processes, tools, and documentation for both union and management employees
• Training and Coaching: Design and deliver training and coaching for management and employees on performance expectations, feedback, goal setting, and evaluation practices
• Employee Relations Support: Offer advice and assistance to resolve workplace matters in a fair and consistent way
• Collaboration with Leaders: Work with office and bureau leadership to establish performance standards and job descriptions that match Department goals. Build strong partnerships across the Department with leadership and employees to support a consistent and effective performance culture
• Performance Data Review: Analyze information and trends to find gaps and recommend improvements
• Corrective Action Guidance: Support documentation and protocol for corrective action and discipline in line with policy and master agreements

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday – Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 4 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Performance Management, Employee Relations, Labor Relations, or a related field.
• Five to seven years of progressively responsible experience in performance management, talent development, or organizational effectiveness.
• Proven track record of designing, implementing, and evaluating performance management programs with measurable organizational outcomes.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Requirements (not required):

• Legal background or experience interpreting employment related laws, regulations, or compliance requirements

Legal Requirements: 

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. 

How to Apply:

• Your application must include a resume.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Department of the Auditor General is committed to policies providing equal opportunity for everyone. Accordingly, all employment decisions are made without discrimination on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. In addition, department employees are bound by a code of conduct that prohibits any form of harassment, including sexual harassment.

The Department of the Auditor General’s DEI program includes recruitment efforts focused on attracting a diverse population of qualified candidates. We are invested in creating and maintaining a diverse and inclusive workplace where both our present and prospective employees may be authentic. We are dedicated to ensuring our internship and employment opportunities are accessible to all aspiring professionals within the Commonwealth of Pennsylvania.