Pennsylvania Department of Aging: Be Audit Smart Guide

The 10 findings are below. Click on each finding to read the associated details within the audit.

• Finding 1: PDA’s monitoring process does not effectively assess risk or detect when older adults are left at risk of harm and mistreatment.
• Finding 2: PDA’s follow-up processes and record retention period provide limited oversight and may leave older adults at risk of harm and mistreatment.
• Finding 3: PDA needs stronger oversight of death reviews, caseload monitoring, and reassessments to better protect older adults.
• Finding 4: PDA considered the 20-day investigation timeframe, a key performance measure required by its own regulations, as merely a goal and not a requirement.
• Finding 5: Lack of a time limit for financial exploitation investigations increases the risk of harm to older adults.
• Finding 6: PDA failed to conduct required annual evaluations of AAAs and provide public access to written reports of those results as required by statute.
• Finding 7: Reporting deficiencies related to the reliability and accuracy of monitoring results caused a lack of accountability and public transparency.
• Finding 8: PDA did not implement appropriate quality assurance controls for its CAPE tool.
• Finding 9: Addressing deficiencies related to CAPE monitoring would strengthen PDA’s oversight of AAAs.
• Finding 10: PDA’s failure to ensure comprehensive staff training by AAAs, combined with a lack of monitoring procedures, creates a competency gap that could leave older Pennsylvanians at risk.